<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Desktop Notifications

While you are logged in to the PRTG web interface with your Chrome or Firefox browser, PRTG can show notifications on your desktop whenever there are new alarms in your monitoring.

PRTG will show desktop notifications (by default, in the lower-right corner of your desktop) whenever there are new alarms after a page refresh in the PRTG web interface. The notification displays the number of new alarms and the current number of each sensor status.

Example of a Chrome Desktop Notification
Example of a Chrome Desktop Notification

To enable desktop notifications in the PRTG web interface, choose Setup | Downloads and Tools | Desktop Notifications from the main menu bar. You have to initially allow the notifications for each installation/profile of Firefox or Google Chrome.

icon-i-round-redDesktop notifications in Chrome are not available for HTTP connections. See section System Administration—User Interface for more information.

icon-i-roundDesktop notifications are not available for Internet Explorer.

Desktop Notifications Settings

On the settings page, you see one of the following status messages.

Status: only supported for HTTPS protocol (switch to SSL)

icon-i-roundThis status only appears in Chrome and only if HTTP is enabled.

  • Click the only supported for HTTPS protocol (switch to SSL) link to enable a secure HTTPS connection that is encrypted via SSL. See section System Administration—User Interface for more information.

Status: Click button below to enable Desktop Notifications

  • Click the Enable Desktop Notifications button to add your PRTG URL to the list of allowed sites for desktop notifications in Chrome or Firefox.
  • On top of your browser window a message appears, asking you to allow desktop notifications.
    • In Chrome, click Allow to add the URL of the PRTG web interface to the allowed sites.
    • In Firefox, click Allow Notifications to add the URL of the web interface to the allowed sites.
Click 'Allow' to enable Chrome Desktop Notifications
Click 'Allow' to enable Chrome Desktop Notifications
Click 'Allow Notifications' to enable Firefox Desktop Notifications
Click 'Allow Notifications' to enable Firefox Desktop Notifications

Status: Sorry, Desktop Notifications cannot be enabled or Unknown

Status: Desktop Notifications enabled

Disabling or Re-Enabling Desktop Notifications

To disallow or re-allow desktop notifications for the PRTG web interface, edit your browser options:

  • In Google Chrome: Click the View site information symbol in the address bar of the browser. You can block or re-allow notifications for the current URL in section Notifications.
  • In Firefox: In the PRTG web interface, hold the Shift key and right-click to open the browser's context menu. Click View Page Info and select the Permissions tab. In section Notifications, select the desired option for the PRTG website, for example, block desktop notifications or enable them again.

 

 

Others

There are some settings that you must make in the PRTG Administration Tool, available as native Windows application. For more details, see the sections:

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